Ted. RippleEffect is founder-led: the founder call is with the person who runs your channel. Nothing gets handed off to an account team.
We reply within one working day and set up a 30-minute founder call: you and Ted directly, about your goals and your channel. If it's useful, we follow with a free account audit showing where the momentum is and what we'd do first.
Your listings, campaigns and catalogue. You get a clear view of where the account is losing momentum and a prioritised set of first moves. You decide what happens next.
Twelve months initial term, then rolling. SKU bands are reviewed quarterly and move down as well as up.
The UK, US and Europe. International expansion management is part of the operations discipline, so entering new marketplaces is planned work rather than an afterthought.